Helping valuable expertise get found, understood, and trusted in the AI era
Cited & Seen helps organizations and experts improve how AI understands, represents, cites, and recommends them.
The work starts with content strategy, because stronger AI visibility depends on more than showing up. It depends on giving AI clear, connected, credible evidence about who you are, what you know, and why you belong in the answer.
Why Cited & Seen Exhists
"You are most powerfully positioned to serve the person you once were." -Rory Vaden
As I thought about the business I wanted to create, I kept coming back to this quote. Because in many ways, I built Cited & Seen for the marketer I used to be.
The marketer with too much on her plate. Multiple business units with competing priorities. Sales teams that need more leads. Leadership with shifting priorities. I built Cited & Seen for that marketer.
Yes, we’ll roll up our sleeves and implement. Every project also comes with the how and the why, so your team ends up more capable, not more dependent on yet another vendor.
What 3 decades of content marketing has taught me...
I published my first book series in 1999 for Top Floor Publishing. The series was all about creating content for the “new” online world (!) including email publishing, website design, and online communities.
Since then, my career has included work with organizations like the American Water Works Association, Wiley, Informa Markets, and Copyright Clearance Center.
I’ve watched the job of content marketer change again and again.
The internet changed how we published.
Search changed how people found us.
Social media changed how we built audiences and distributed ideas.
Now AI is changing content marketing again. It’s changing how our content gets found, interpreted, and used.
Which means somewhere out there is a marketer with too much on her plate, watching this shift happen and wondering how to keep up.
I know her. I am her.
Let’s figure AI and your content strategy out together.
Meet Melissa Ramey
Melissa Ramey is the founder of Cited & Seen and a content strategist focused on AI visibility.
She has spent more than 25 years helping organizations turn complex expertise into content people can understand and use, with leadership roles and work spanning associations, publishing, professional education, research-driven organizations, and B2B marketing.
Her experience includes the American Water Works Association, Wiley publishing, Independent Publishers Group (IPG), and Copyright Clearance Center.
Today, her work focuses on a new content challenge: helping organizations understand what AI systems are learning about them, why those systems produce the answers they do, and what content needs to change to improve the outcome.
Melissa is the author of Cited, Seen, or Skipped? and speaks about AI visibility, content strategy, and how organizations need to rethink content for AI-driven discovery.
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Before you publish more content, find out where you are Cited, Seen, Skipped, or Misrepresented.
Find out what AI sees
The AI Visibility Action Plan tests how major AI platforms understand, source, and recommend your organization, investigates the signals behind those outcomes, and turns the findings into a prioritized 90-day plan.